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How qq11bola Protects Your Personal Data

Your personal data — from account registration details to every deposit you make via DANA, OVO, GoPay, or QRIS — is handled under a clear, documented privacy framework…

Data encrypted at rest and in transitNo third-party data salesDANA, OVO, GoPay & QRIS transaction privacyAccount data deletion available on request

Explore the Lobby Read FAQ

What Data We Collect and Why

qq11bola Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with qq11bola, we collect your name, email address, device identifiers, and payment method details — including transaction references from DANA, OVO, GoPay, and QRIS — to process deposits, verify withdrawals, and keep your account secure. We also log session activity and

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IP addresses to detect unusual access patterns. Cookies on our site record browsing preferences and session tokens; you can adjust cookie settings in your browser at any time. How we use your data depends on local law, and we apply the protections that Indonesian data regulation
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requires. We do not share identifiable data with advertisers.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HUBUNGI TIM PRIVASI

Reach Our Privacy Team Directly

If you want to review, correct, or delete the personal data we hold on your account, our privacy team is reachable through three channels seven days…

KEAMANAN DATA TERJAMIN

Six Ways We Secure Your Data at qq11bola

Our data security practices cover every layer of your account — from how your QRIS or OVO transaction reference is stored, to how long we keep session logs, and who inside our…

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption. Payment details from DANA, OVO, GoPay, and QRIS are encrypted before they reach our database and are never stored in plain text.

Cookie Transparency

We use session cookies to keep you logged in, preference cookies to remember your lobby layout, and analytics cookies to improve page performance. You can reject non-essential cookies via the banner on first visit or through your browser settings.

Data Retention Schedule

Account data is retained for as long as your account is active, plus a period required by applicable financial regulation. After that window closes, personal identifiers are deleted or anonymised. Transaction logs tied to DANA or GoPay follow the same schedule.

Access Controls

Only authorised personnel with a legitimate operational need can access your account data. Access is logged, audited quarterly, and revoked immediately when a team member changes role. No marketing team has access to your payment identifiers.

Data Request Rights

You have the right to request a copy of all data we hold, correct inaccurate details, or ask us to delete your account and associated records. These rights apply where local law permits, and we honour them through the Account Settings portal or by email.

Breach Notification

In the unlikely event of a data breach affecting your account, we will notify you via your registered email address within 72 hours of discovery. We will describe what data was affected and the steps we have taken to contain the issue.

Your Privacy Questions, Answered Clearly

These are the questions we hear most often from people reviewing our privacy practices before opening or continuing to use their account. If your question is not listed here, reach us via live chat or email and we will respond within 48 business hours.

We collect your name, email address, date of birth, and the payment method you use — such as your DANA or OVO account identifier. We also record your device type and IP address at the time of registration to protect your account from unauthorised access.

We do not sell or rent your personal data to any third party. We share only the minimum data needed with payment processors like GoPay and QRIS to complete your transactions. These processors are contractually bound to handle your data securely.

We keep your account data for as long as your account remains active. After closure, we retain records for the period required by applicable financial regulations, after which personal identifiers are deleted or fully anonymised from our systems.

Yes. Log in, go to Account Settings, and select Data & Privacy to download your data file. Alternatively, email our privacy team with your request. We will provide a structured copy of your data within 48 business hours of verification.

Submit a deletion request through Account Settings under Data & Privacy, or contact us by email. Once verified, we will delete or anonymise your personal data within the window required by applicable regulation, where local law permits full deletion.

We use essential session cookies, preference cookies for your lobby layout, and analytics cookies to monitor page load performance. You can accept or reject non-essential cookies via the banner shown on your first visit, or adjust settings any time in your browser.

We will notify you by email at your registered address within 72 hours of confirming a breach. Our notification will name the data affected, the likely cause, and the steps taken to contain the incident and prevent further unauthorised access to your account.

How qq11bola Protects Your Personal Data

Reach Our Privacy Team Directly

Six Ways We Secure Your Data at qq11bola

End-to-End Encryption

Cookie Transparency

Data Retention Schedule

Access Controls

Data Request Rights

Breach Notification

Your Privacy Questions, Answered Clearly

01 What personal data does qq11bola collect when I register?

02 Does qq11bola share my data with third parties?

03 How long does qq11bola keep my account data?

04 Can I request a copy of the data qq11bola holds about me?

05 How do I ask qq11bola to delete my personal data?

06 What cookies does qq11bola use and how can I control them?

07 What happens if there is a data breach affecting my account?

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